Privacy Policy
Last updated: 2 November 2026
Identity and Role of the Data Controller
CluePax.com operates this website as the data controller responsible for personal information collected from visitors in South Africa. We determine the purposes and means of processing under the Protection of Personal Information Act 4 of 2013 (POPIA).
Scope of This Notice
This policy applies to all users who access our site from South Africa or whose data we process while providing entertainment news and celebrity coverage. It covers website interactions, blog comments where enabled, and any voluntary submissions through the contact form.
Categories of Personal Data and Sources
We collect contact details such as email addresses submitted via forms, browsing data including IP addresses and device information, and content preferences inferred from page views. Data comes directly from you when you use the contact form or read articles, and automatically through server logs and analytics tools.
Purposes of Processing and Legal Bases
We process data to deliver relevant celebrity and entertainment articles based on consent and legitimate interests in audience engagement. Contact form submissions are handled to respond to enquiries under contractual necessity. Analytics help improve site performance under legitimate interests. Each purpose is limited to what is necessary for the stated goal.
Requirement to Provide Data and Consequences
Providing an email address through the contact form is optional but required to receive a reply. Refusal means we cannot respond to your message. Browsing the site without submitting forms does not require personal data, though some features may be limited.
Cookies and Similar Technologies
The site uses cookies for basic functionality and analytics. A site-wide cookie banner allows you to manage preferences. Please refer to our separate Cookie Policy for full details on categories and controls.
Processors, Recipients and Legal Disclosures
Service providers such as hosting companies and analytics platforms act as operators under POPIA and receive data only as needed. We may disclose information if required by law enforcement or court order in South Africa.
International Transfers
Some analytics providers may process data outside South Africa. In such cases we rely on standard contractual clauses and ensure adequate protection equivalent to POPIA requirements.
Retention Periods
Contact form data is retained for twelve months after the last interaction. Analytics logs are kept for twenty-four months. Blog-related data where applicable follows the same criteria based on the purpose of collection.
Security and Data Minimisation
We apply technical measures including encryption in transit and access controls. Data collection is limited to what is necessary; we do not store more information than required for the stated purposes.
Data Subject Rights
Under POPIA you may request access, correction, deletion or restriction of your personal information. Submit requests by emailing [email protected]. We will respond within the timeframes required by law.
Withdrawal of Consent and Objection to Marketing
You may withdraw consent at any time by contacting [email protected]. Objections to direct marketing or profiling can also be sent to the same address and will be actioned without undue delay.
Right to Complain
If you are dissatisfied with our response you may lodge a complaint with the Information Regulator of South Africa at the address published on their official website.
Children and Age Restrictions
Our content targets adult audiences interested in celebrity culture. We do not knowingly collect personal information from individuals under the age of eighteen. Parents or guardians may contact [email protected] to request removal of any such data.
Automated Decision-Making and Profiling
We do not engage in automated decision-making that produces legal effects. Basic profiling for content recommendations occurs only with your consent via cookie settings and can be disabled at any time.
Policy Changes
We may update this policy to reflect legal or operational changes. The effective date appears at the top of the page. Continued use of the site after updates constitutes acceptance of the revised terms.